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Evaluating LLMs as Agentic Workflow Executors in Real-World Customer Support Skills

arXiv:2610.14346v2 Announce Type: new Abstract: Enterprise customer-support agents increasingly rely on Large Language Models (LLMs) to execute bounded, tool-using workflows. We study this problem through the lens of Skill LLMs: specialized executors that operate within a selected skill context and

arXiv cs.CLMittwoch 06:00 · 14.10.1 Min. Lesezeit

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Quelle: arXiv cs.CL (arXiv cs.CL). Original öffnen