InboxSherpa: A Privacy-First AI Email Assistant for Small Shops
This is a submission for the Hacktoberfest Open-Source AI Challenge Week 2: Side Hustle What I Built InboxSherpa is a privacy-focused AI assistant for small shops and solo sellers who spend too much time answering customer support emails. Paste a customer email and your shop's policy, and InboxSher
Hacktoberfest Open-Source AI Challenge Week 2: Side Hustle Submission 馃捀
This is a submission for the Hacktoberfest Open-Source AI Challenge Week 2: Side Hustle
InboxSherpa is a privacy-focused AI assistant for small shops and solo sellers who spend too much time answering customer support emails.
Paste a customer email and your shop's policy, and InboxSherpa classifies the message as Shipping, Refund, or General, summarizes the issue, and drafts a reply based on the provided policy. The reply can be edited and copied before sending. It doesn't send emails automatically.
It's designed for small businesses that want to spend less time on repetitive support replies without handing customer messages to a third-party AI API.
A privacy-first AI assistant for customer-support email triage.
InboxSherpa helps small businesses make sense of incoming customer emails and draft replies based on their own shop policies. It classifies a message, summarizes the customer's issue, and generates an editable response for a human to review.
Project status: MVP / Hacktoberfest Side Hustle challenge AI model: Gemma 3 1B via Ollama Current mode: Local inference on the machine running the backend
Small shops and solo sellers often spend time answering repetitive questions about shipping, refunds, and general support. InboxSherpa aims to reduce that busywork without automatically sending messages or taking decisions away from the business owner.